๐ RETURN, REFUND & EXCHANGE POLICY
At YouForever, we take pride in delivering quality products. Please read our return policy carefully before making a purchase.
1. Eligibility for Returns
Returns are accepted only if:
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The product is damaged, defective, or incorrect
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The issue is reported within 48 hours of delivery
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The product is unused and in original packaging
2. Non-Returnable Items
The following items are non-returnable:
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Jewelry (for hygiene reasons)
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Customized or personalized products
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Items purchased during clearance or sale (unless damaged)
3. Return Process
To initiate a return:
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Email us at [your email here]
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Include order ID, images/videos of the issue
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Our team will review and respond within 2โ3 business days
4. Refunds
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Approved refunds will be processed within 7โ10 business days
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Refunds will be issued to the original payment method
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Shipping charges (if any) are non-refundable
5. Exchanges
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Exchanges are allowed only for damaged or defective items
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Subject to product availability
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Replacement will be shipped after verification
6. Damaged in Transit
If your package arrives damaged:
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Please record an unboxing video
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Contact us within 48 hours with proof
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Claims without proof may not be accepted
7. Cancellation Policy
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Orders can be cancelled only before dispatch
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Once shipped, cancellation is not possible
8. Contact for Support
For returns, refunds, or exchanges, contact:
๐งย youforever@gmail.com