๐Ÿ”„ RETURN, REFUND & EXCHANGE POLICY

At YouForever, we take pride in delivering quality products. Please read our return policy carefully before making a purchase.


1. Eligibility for Returns

Returns are accepted only if:

  • The product is damaged, defective, or incorrect

  • The issue is reported within 48 hours of delivery

  • The product is unused and in original packaging


2. Non-Returnable Items

The following items are non-returnable:

  • Jewelry (for hygiene reasons)

  • Customized or personalized products

  • Items purchased during clearance or sale (unless damaged)


3. Return Process

To initiate a return:

  1. Email us at [your email here]

  2. Include order ID, images/videos of the issue

  3. Our team will review and respond within 2โ€“3 business days


4. Refunds

  • Approved refunds will be processed within 7โ€“10 business days

  • Refunds will be issued to the original payment method

  • Shipping charges (if any) are non-refundable


5. Exchanges

  • Exchanges are allowed only for damaged or defective items

  • Subject to product availability

  • Replacement will be shipped after verification


6. Damaged in Transit

If your package arrives damaged:

  • Please record an unboxing video

  • Contact us within 48 hours with proof

  • Claims without proof may not be accepted


7. Cancellation Policy

  • Orders can be cancelled only before dispatch

  • Once shipped, cancellation is not possible


8. Contact for Support

For returns, refunds, or exchanges, contact:
๐Ÿ“งย youforever@gmail.com